Over the past years, most people rely heavily on the Internet for affirmation, whether it’s purchasing a product or service, trying out a new restaurant, or flying to a new destination. Modern technology has played a significant role in how consumers decide on something, including the hospitality and travel industries. Keep in mind that the …
How to Focus on Building Reputation Management for Your Hotel Read More »
Any business’s ultimate goal is to make a profit. However, it isn’t your only top priority. Your reputation can directly influence how your business grows and whether you achieve your sales goals. As its title suggests, reputation management is about governing how people identify and perceive your business. A positive digital reputation fosters healthy relationships …
Top 3 Reasons Your Business Needs Reputation Management Read More »
Social media monitoring involves staying on top of what your customers are saying about your business on social media apps, websites, blogs, review sites, and other online platforms. It lets you gain valuable insights, learn more about your competitors, and address concerns before they become serious problems. Time-consuming as it may be, social media monitoring …
5 Benefits of Social Media Monitoring for Your Business Read More »
The online world is not as separate from the real world as many people think. What happens on the Internet often bleeds into real life, especially for business. The user-submitted reviews and testimonials about the products and services they received from your company can make or break your reputation, as other customers have access to …
Rephub – Why Your Hotel’s Online Reputation Is Integral to Your Success Read More »
No matter how big or small your business is, you’ll always benefit from negative facebook reviews. The valuable insight provided by your audience can help you improve your business and lend a unique solution to your customers’ problems. Although praise and positive feedback are indicative that you’re doing something right, negative feedback is equally important. …
4 Ways to Manage Negative Facebook Reviews With Finesse Read More »
Running a business isn’t an easy job because there are many aspects to consider, from hiring the right employees to managing your day-to-day operation down to pursuing sales and marketing. Despite all these tasks, one thing you will aspire to achieve is to get more and more clients each day. Keep in mind, however, that …
4 Tips to Boost Your Online Reputation & Get More Clients – Our Guide Read More »
A social media crisis is something you should never neglect or overlook. Failing to manage an unexpected situation or prepare for it in the first place can cause your customers, prospects, and even employees to become disloyal to your brand. Worse, it can lead you to get bankrupt or force you to shut down your …
4 Tips for Handling a Social Media Crisis With Grace – Our Guide Read More »
If you’re wondering whether or not customer reviews matter for your business, keep in mind that they undoubtedly do. Since most businesses today are utilizing online platforms, customers can share their experiences with the world easily. These reviews are found all over the Internet, from websites to social media accounts. You can even find some …
4 Points to Keep in Mind When Getting Reviews for Your Business Read More »
A growing number of businesses are investing in online reputation management tools —and for good reason. The internet has become a volatile and highly treacherous place to conduct business in. Even the spark of a threat to your branding can escalate into a wildfire on social media, the repercussions of which you might have trouble …
4 Important Benefits of Online Reputation Management Tools Read More »
This digital age provides customers with online platforms to voice their thoughts about a brand, product, or service, and usually, the most vocal customers are the unsatisfied ones. This makes businesses susceptible to receiving bad online feedback that can affect their image and sales. Handling negative reviews have the power to shape your target audience’s …
4 Great Ways to Handle Negative Online Business Reviews Read More »